All reserverations can be canceled free of charge up to 1 month before arrival or can be changed without giving any reason.
In case of cancellation between 1 month and arrival, the payment will be only refunded if one of the following occurs:
The Austrian government’s corona traffic light in our province is red.
The border to Austria is closed and arrival is not possible.
If statements have been made by the Minister of Foreign Affairs or the Prime Minister of your country and a travel warning has been issued about our country / region. Not necessarily traveling there is not recommended by the ministers. A trip to Austria for vacation is not possible.
The guest or persons in the same household who have been tested positive on a planned holiday (statement from a doctor must not be older than 48 hours!) Or the required quarantine has not yet ended at the time of arrival. The guest (s) is obliged to submit a document for proof.
We strongly recommend that you have appropriate travel insurance or and cancelation insurance.